Latest Articles

10 Steps To Help You Control Toxic Business Relationships

Suffering a toxic working relationship? It’s awful, right? Here are 10 steps you can take to handle this relationship.

How to set up canned responses in your MAC Mail

Constantly sending the same message over and over, why not set up ‘canned responses’. Let me show you how, with step by step instructions.

How to set up canned responses in Gmail

How to set up canned responses in Gmail ~ Here are step by step instructions on how you can set up your templates for frequently sent emails.

6 ways to look after your existing customers

6 ways to look after your existing customers

As businesses owners we focus on growing our business and getting customers in the door. How we love a new customer!!! Then there are time when we are faced with the challenges of trying to gain more customers, and what we are forgetting and neglecting are our pre-existing customers. We most definitely should not be neglecting those amazing customers we already have. 

The Power of Customer Service

The Power of Customer Service

We all know when we experience amazing customer service that we naturally tell people about it and recommend the service. This also happens when we experience bad customer service.

What are some of the key ingredients to making your customers experience a memorable one?

10 mindful ways to reconnect this summer holidays

10 mindful ways to reconnect this summer holidays

Christmas and New Year’s are great times for us to switch off and reflect on the year we’ve had. It’s also an equally important time to break from the ‘norm’ that is our day to day busy lives. It can feel daunting that we know need to switch off but not necessarily sure how or what we can do to help us achieve this.

Learn how to SYSTEMISE, AUTOMATE & OUTSOURCE your business

In order for you to have the room to grow your business, you know you can't keep doing everything yourself. You need room to breathe so you can create and work in your genius zone. 
This guide will help you understand the difference in all 3 areas - 
systemising, automating and outsourcing. You will be able to complete exercises to help you identify what areas you can potentially be changing in your business to give you the flexibility you need. 

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