Behind the Light

Online Business Management (OBM)

You don't need another person to tell you what to do.

You need someone who can help you actually get it done.

Running a business means constantly moving between strategy and implementation.

One minute you're thinking about your next big offer.

The next you're trying to work out why your email campaign hasn't been sent.

Then there's the website update you've been putting off, the social media content that needs creating, the client onboarding process that needs fixing and the 47 things sitting on your to-do list.

And somewhere in the middle of all of that, you're supposed to actually run the business.

That's where I come in.

I provide ongoing strategic digital marketing and online business support for business owners who want a capable pair of hands without necessarily needing a full-time employee.

Strategic thinking. Practical support. Things actually getting done.

I'm not here simply to give you another strategy document that ends up sitting in Google Drive.

I work alongside you to identify what needs to happen, prioritise it and help make it happen.

Because sometimes you need strategy.

Sometimes you need implementation.

And sometimes you need someone who can look at the whole picture and say:

"Here's what I think we should do next."

My role can flex with your business.

That might mean helping with your digital marketing one month and focusing on systems, processes or business operations the next.

That's the advantage of ongoing support.

Your business doesn't have to fit into a rigid package.

Is ongoing support right for you?

You may benefit from working with me if:

  • You have plenty of ideas but struggle to get them implemented
  • Your marketing has become inconsistent
  • There are projects you've been meaning to tackle for months
  • You're spending too much time doing tasks that aren't the best use of your time
  • Your business has grown and your systems haven't caught up
  • You need someone who understands both marketing and operations
  • You have a VA or other contractors but need someone to oversee the bigger picture
  • You need strategic input as well as practical implementation
  • You are tired of constantly trying to work out what needs to happen next
  • You want support that can evolve as your business does

What makes this different from hiring a VA?

A VA can be an incredibly valuable part of your team.

But sometimes you need more than someone completing a list of tasks.

You need someone who understands why the task needs to happen.

Someone who can look at the bigger picture.

Someone who can question whether something is the right approach.

Someone who can identify a gap you haven't seen.

Someone who can take an idea and help turn it into a plan.

And someone who can then roll up their sleeves and help implement it.

That's the space I work in.

I bring together online business management, digital marketing and strategic thinking.

Flexible support for a business that changes

I don't believe your business should have to fit into a rigid box simply because that's how a service package has been designed.

One month you might need help with an email campaign.

The next you might need a website project coordinated.

Then you might realise your client onboarding process is a mess and needs attention.

That's business.

Priorities change.

Opportunities appear.

Projects finish.

New ones begin.

Ongoing support gives us the flexibility to respond to what your business actually needs.

At the same time, clear scope and boundaries matter.

One of the biggest lessons I have been applying in my own business is that flexibility should never mean ambiguity.

When we work together, we'll be clear about what is included, what we're working towards and when additional work needs to be quoted separately.

Because your business deserves sustainable support.

And so does mine.

Imagine having someone in your corner

Imagine having someone you can say:

"I've got an idea..."

to.

And instead of adding it to the ever-growing pile of things you'll eventually get around to, we work out what it would take to make it happen.

Imagine having someone who can look at your marketing and say:

"This is what I think we should focus on next."

Someone who understands your systems.

Your marketing.

Your customers.

Your business.

And your bigger picture.

That's what an ongoing working relationship can create.

What could we achieve together?

Rather than trying to overhaul everything at once, we can focus on the things that will make the biggest difference.

That might mean:

Getting your marketing consistent

Creating a realistic content and email strategy that you can actually maintain.

Getting the projects off your list

Finally tackling the website, funnel, lead magnet, email sequence or digital project you've been putting off.

Improving your systems

Making your business easier to manage as it grows.

Creating better customer journeys

Looking at what happens from the moment someone discovers you through to becoming a client and beyond.

Getting your time back

Identifying the work you shouldn't be doing and creating better ways to manage it.

Preparing for what's next

Making sure your digital presence, marketing and operations are ready for your next stage of growth.

You don't have to do everything yourself.

You also don't need to build a huge team before you can get strategic support.

Sometimes you simply need the right person beside you.

Someone who understands the moving parts.

Someone who can see the bigger picture.

Someone who can challenge your thinking when needed.

And someone who will actually get stuck into the work.

That's the role I can play in your business.

Let's talk about what your business needs next.

If you've been carrying a list of things you know need to happen but haven't had the time, capacity or support to make them happen, let's have a conversation.

We'll look at where your business is now, what you're working towards and where I could take some of the load.

No enormous strategy document required.

Just a conversation about what's actually going on in your business.

Anne has been a huge and instrumental part of my business over the past couple of years and I am *so* grateful that I found her!  Starting an online business is a huge and exciting undertaking with lots of learning and challenges along the way. Having Anne on the team has made the process so much more manageable and enjoyable. She has brought incredible wisdom, insights and excellence to multiple dimensions of my business. Her expertise has brought me, my business and online presence to a new level.  Anne is extremely smart, warm, funny, enthusiastic, dedicated and creative. She has added immeasurable value to my business and she is such fun to work with! I would recommend her in a heartbeat to anyone who needs some energy, life, organisation or inspiration injected into their business and life. She is truly amazing.   

Alice Crawley

Anne has been managing my online business manager and digital marketer for 2 years now and I could not be happier. She has made such a difference in my business from the quality of the posts to ideas and helpful tips when it comes to my blogs and newsletters.

I love working with her, she and I connect on a business and spiritual level which is such a delight for me.

Trust me when I say that Anne will change your life and the way you look at your online business and your social media. Thank you for being the incredible and amazing woman you are.

Megan North